Who We Are

Shahnoor Co is a U.S.-focused online retail store committed to offering practical, high-quality products across everyday categories including home essentials, tools, pet supplies, electronics, and lifestyle items.

Our goal is simple — to provide customers with reliable products, clear communication, and a smooth shopping experience from order to delivery.

We carefully select products based on functionality, value, and usability, ensuring that every item we offer meets the expectations of modern customers.

We operate with a strong focus on customer satisfaction, fast order processing, and responsive support. From browsing to delivery, we aim to make every step straightforward and dependable.

If you have any questions, our support team is always available at hello@shahnoorco.com.

1. Introduction

Welcome to Shahnoor Co ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

2. Information We Collect

Personal Information We may collect the following personal information: Full name Email address Phone number Billing and shipping address Payment information (processed securely through third-party payment providers) Non-Personal Information We may also collect certain non-personal information, including: IP address Browser type Device information Pages visited and time spent on the website

3. How We Use Your Information

We use the information we collect to: Process and fulfill orders Provide customer support Send order confirmations and tracking updates Improve our website and services Detect and prevent fraud or unauthorized activity

4. Sharing Your Information

We do not sell or rent your personal information. We may share your information with trusted third parties, including: Payment processors Shipping carriers Website and analytics service providers These third parties only receive the information necessary to perform their specific services.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to: Enhance user experience Analyze website traffic Improve website functionality You can control or disable cookies through your browser settings.

6. Data Retention

We retain personal information only for as long as necessary to: Fulfill orders Comply with legal obligations Resolve disputes Enforce our policies

7. Data Security

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

If you are a U.S. resident, you may have the right to: Request access to your personal data Request correction of inaccurate information Request deletion of your personal data Opt out of marketing communications To exercise any of these rights, please contact us at hello@shahnoorco.com.

9. Third-Party Services

Our website may use third-party services such as: Payment gateways Shipping providers Analytics tools These third-party providers have their own privacy policies governing how they collect and use information.

10. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Information

If you have any questions about this Privacy Policy, please contact us: Shahnoor Co Email: hello@shahnoorco.com